FAQ’s

Foxy was the term of endearment that Michael Lady used for his wife Beverly. When Michael bought Salyer Handle and Tool he decided to honor Beverly by renaming the company after her. Today Foxy is still owned and operated by the Lady family. See our About page for more information about our history: https://foxymfg.com/our-story/

We are located in Poplar Bluff, Missouri. Our physical address is: 2398 MO-53 Poplar Bluff, MO 63901

Our return policy can be found here: https://foxymfg.com/refund-returns/

Please note that we do not markup the shipping costs or charge any additional fees. The prices you are charged are the same as we are charged. The shipping cost charged by UPS and USPS are based on the dimensional weight of the products ordered. We get a 77% discount on UPS Ground published rates and a 87% discount on USPS retail prices. If you have better rates please see the question below on how to ship on your own account.

Absolutely! If you would like us to ship your order on your UPS account you will have to use our address in the shipping address section of the checkout page. Our address is: 2398 MO-53 Poplar Bluff, MO 63901. Then you will have to select Local Pickup as the shipping option and enter your UPS account number and UPS billing zip code in the Order notes section of the checkout page. Please note that we will not be liable for any additional charges that UPS may charge to your account for shipping your order. We will package and ship your order the same way as we ship our regular orders. The terms and conditions for every UPS account are generally different and we accept no responsibility for this reason.

FedEx does not have a terminal in our city. Their closest terminal is 40 miles away. Due to this we are charged additional fees for being outside their standard service area. They also routinely took 3 days or more to pickup packages. Because of the cost and poor service level we will not ship your order on your FedEx account.

It depends on what products and how many are ordered. For example one single axe handle will shipped wrapped in craft paper then stretch wrapped and taped. One dozen axe handles will be shipped in a box.

A striking tool is any tool that is designed to be struck against another object. Think of a claw hammer hitting a nail, an axe chopping a tree or a sledgehammer striking a stake.

Hickory is unique in that it is both incredibly strong and has excellent shock absorption properties. The fibrous nature of hickory allows it to withstand repeated overstrikes without snapping. That same fibrous grain structure also absorbs the shock of a strike preventing much of the shock from being transmitted to the users hands. There are other species of wood that are stronger than hickory and other species that have shock absorption properties. There is no other wood that combines both of these properties to the level that hickory does. Simply put hickory is the best wood for striking tools and that is why we only use it.

Hickory trees in general have a reddish/brownish heartwood. The new growth or sapwood is generally white. For us a supreme handle is an all-white hickory that is not fired. We fire-temper/char-grain the red or mixed red and white handles.

Not necessarily, a U.S. Forest Service study tested over 7000 samples and concluded that there is no strength difference between red and white hickory. It is a matter of aesthetics to the buyer. Here is the link to that study: https://www.fpl.fs.usda.gov/documnts/fpltn/fpltn-171-1936.pdf

Generally there is less all-white wood in a hickory tree. The comparative scarcity of the white wood makes it more expensive.

We split the handles or not based on the head the handle is intended to be used for. Some heads have to be wedged on to be securely attached to the handle. Other heads are dropped on to the handle and do not require to be wedged so they do not get split. Some handles are intended to be inserted into a straight socket so they are not split. Other handles may be intended to used on sockets with a bend in them so they are split to conform to the bend.

A tool head refers to the working part of the tool. For example a shovel head is the blade portion of the tool that is inserted in the ground. Blades and heads are interchangeable terms when discussing shovels.

The eye of a handle is the part that is inserted into the the head or blade of the tool. The eye also refers to the part of the striking tool head that the handle is inserted into.

The bit refers to the blade or blades of an axe. A double bit axe will have a blade on each end of the head and a single bit axe will have only one blade.

Sockets are the part of a shovel or hoe head that the handle is inserted into.

In regards to handles both words are interchangeable. The kerf/split refers to the eye of the handle being sawed in such a way to allow a wedge to be inserted or the handle to bend when inserted into the head.